Important updates & reminders

Updates and reminders to improve efficiency

We’re enhancing the way we communicate with you.

What has changed?

Phone calls will be monitored and recorded for quality assurance and other business.

  • If your dedicated HCM payroll specialist is unavailable, you have the option to speak to the next available specialist.

What will remain the same?

  • You will continue to dial  your dedicated HCM payroll specialist directly.
  • You will continue to have the option to leave your HCM specialist a voicemail message.

Washington State Paid Family & Medical Leave reporting deadline extension

The Washington State Paid Family and Medical Leave reporting timeline for Q1 has been extended to July 2019. This information is from the Washington State Employment Security Department.

  • Beginning July 1, employers will submit both Q1 and Q2 reports and premium payments through the Washington State Employment Security Department‘s online customer management system.
  • This timeline extension will not affect the availability of benefits. Eligible employees can begin applying for benefits in January 2020.

If you have questions, reach out to your Insperity payroll specialist, or click here for reporting timeline FAQs.

New iSolved feature to improve operations

Included in iSolved’s most recent product release is a feature that allows the Employee Contacts page to be completed in a much more convenient manner. The page is now split into three screens for each of the following categories: emergency contacts, beneficiaries and dependents. When users create a contact on one of the screens, the information will auto-populate to become an option that can be used on either of the other screens. This means there is no longer the need to duplicate entries for the same contact information.

Navigate to Employee Self Service >> Employee Contacts to access the new changes (see screenshot below).

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