Effective Friday, June 30, all users will enter their email address as their username when logging into isolved. This means client users who also have access to Employee Self-Service and users with login credentials to multiple companies within isolved will no longer need to sign out and back in to get the access they need. Individual users with only one Employee Self-Service account will not be affected by this change; they will continue to log in with their email address.
Individual users with more than one account attached to their email address will be prompted to select which account they want to access.
Once you select the account you want to access, you can easily toggle between associated accounts by using the new Change User feature, which will become available within isolved as part of this migration. You will only have one email address and one password to remember! Watch this quick video to see how easy it will be to move between your accounts – isolved login update
The first time you log into isolved on or after June 30, you will be asked to go through a simple process to migrate your account. After that, you will always use your email address to log into isolved. Please look for important information regarding this migration in future editions of the HUB, your biweekly isolved release notes and emails.