Product updates

Coming soon! Identity Phase 2 – Multi-factor Authentication

In an ongoing commitment to ensure optimal security, isolved People Cloud will require additional safeguards at login to maintain confidentiality and integrity and secure accessibility for your business. Effective Nov. 3, 2023, all users will be required to utilize multi-factor authentication (MFA) as a mandatory security measure each time they log into isolved.   

Each client and employee can select their own way of providing their multi-factor authentication. In addition to the two-factor authentication options of text and email you already have in isolved today, additional methods of authentication will become available with this release:

  • Third-Party authentication applications: Authenticate with applications that generate time-based, one-time passwords. There are many apps available, including Google Authenticator, Microsoft Authenticator and Authy.
  • FIDO2 passwordless authentication security keys: These small physical devices are easy to use because there’s nothing to install and no codes to enter. Security keys are a great solution if mobile devices aren’t an option for users. Keys are available from manufactures like YubiKey.
  • Platform authenticators: Use a desktop application or a mobile device’s built-in authenticator service, such as Windows Hello, Touch or Face ID. Each user would need to enable these native options on their device of choice to use them. 

FAQs can be found on the Insperity Help Center regarding MFA. Please watch for additional information about MFA in your biweekly release notes and emails.