Category: iSolved Features

Recertification flow

Users now receive email notifications when their certificates are expiring, or have expired. The notification provides a link to view relevant certificates in iSolved University.

When viewing an expired certification, an “Expired” watermark will appear on the certificate, as seen below. If the course/path associated with the certificate is still available, this screen prompts the user to retake the course/path to renew the certificate.

Course attempt durations

When viewing course attempt information in iSolved , you can find the duration of courses in the Attempt Details section at the top of reports that track such information. This details how long users took to complete a course, or how much time users spent reviewing course material. Please reference the screenshot below.

Manual course completion flag

When a course is “manually completed,” the course status is reflected in the Manual column, as seen below. This status also appears on the associated Excel report when exported.

“Select All” on filter components

All filter components, such as the “User Filter,” “Team Filter,” “Course Filter,” etc., now have a Select All button in the top right-hand corner that allows you to select all possible options. This is useful when generating reports for teams, or for selecting all users and deselecting some when sending out assignments to a large majority of your company’s employees.

iSolved^® University is a valuable tool that is often underutilized by Insperity clients. We encourage you to take time to learn about the main components of the university so you can determine how it best fits with your organization.

The iSolved^® University homepage

You can navigate to the various sections of iSolved^® University right from the homepage. When a user initially visits the homepage, they will be prompted with the message seen below. At this point, a user can go straight to a training course or search help documents housed in iSolved^® University’s library.

The homepage also offers a view of the University’s newest courses or the most popular articles and help documents, as seen below.

Introduction to iSolved^® University

If you or any of your employees are new to iSolved^® University, there’s an introductory class that walks a user through the University’s various courses and articles. It explains navigation and the progress you can obtain in the University by earning points, badges and certificates.

The material is divided into two parts. Each part ends with a short quiz to test your understanding and is followed by a multi-choice exam at the conclusion of the course.

• Part I: Review iSolved^® University including courses, course paths, favorites, points, badges and certificates.

• Part II: Review iSolved^® Library including searching and viewing articles. This section also reviews recorded webinars, API documentation, account profiles and requesting help within the University.

iSolved^® University offers a wealth of knowledge and training for you and your employees. Whether you need to add a client user or hire a new employee, iSolved^® University provides critical information and instructions for those new to the system, as well as experienced users in need of a refresher course. iSolved^® University is comprised of two main sections:

• The Classroom: Offers freshman to senior-level course paths and certificates
• The Library: Houses various articles, recorded webinars, release notes and more

You can access iSolved^® University by following the instructions below. Keep an eye out for additional information and highlights in future issues of Insperity Hub.

1. Login to iSolved^® HCM.

2. Select University from the drop-down menu.
   

   

3. Click the orange TAKE COURSES button.
   

   

4. Select from the Featured Courses list.

NOTE: Training materials are available to employees and client users. Each user will see a different display screen depending on their account type, as seen below.

VIEWING AS CLIENT USER:

VIEWING AS EMPLOYEE: